Is my data safe in PATGUARD Cloud

Is my data safe?

Absolutely. PATGuard Cloud is hosted on Amazon Web Services (AWS), a global leader in secure, scalable cloud infrastructure trusted by governments, enterprises, and startups alike.

Your data is automatically backed up every minute, with point-in-time recovery available for the previous 30 days. We also retain longer-term backups for disaster recovery purposes.

You can export or import your test data at any time to maintain your own local backups. Your information is encrypted, securely stored, and accessible only to authorised users within your account.

If you require recovery of data outside the 30-day point-in-time recovery window, please contact our support team, who will advise on the available recovery options.


    • Related Articles

    • Downloading First Stop Safety Memory PAT Data to PATGuard Cloud

      Connecting the First Stop Safety Memory PAT to your computer PATGuard Cloud does not communicate directly with the Memory PAT but imports the .CSV files generated by First Stop Safety Memory PAT Download Utility. If you have not already done so, ...

    • Release Notes

      2026.8.11.1 [88368462] Added optional PDF report downloading for IAM guest users on eligible Business+ and Enterprise plans. Added End of Life Date as an available column on the Assets grid. Added monthly and annual Business+ subscription options for ...

    • Administering data lists in PATGuard Cloud

      This feature provides the ability to administer a series of dropdown lists in PATGuard Cloud including Asset Class, Test Type and Test Type Result dropdown lists. To access and manage the lists: Select 'Settings' from the more menu Click the 'Manage ...

    • How to export & import client data to another PATGuard Cloud account.

      PATGuard Cloud can export multiple or single Client data files to another instance of PATGuard Cloud, this is particularly useful when sub-contracting work to another PAT service provider. Select More from the main menu Select Export Data Select ...

    • How to specify user access security levels at different areas within the hierarchy of PATGuard Cloud

      This feature provides the ability to specify Read, Read/Write function to each location within the PATGuard Cloud hierarchy tree. And a user who does not have access to an area cannot see any other areas in the tree or access its files through the ...