What's new

Release Notes

2026.9.8.1 [0c46c705]

  1. Added a warning before subscription downgrades and clearer current-plan labelling.
  2. Added the ability to have a dedicated billing-only user, including enhanced sign-up flow.
  3. Added the option to decommission an asset from its details page.
  4. Improved the Edit Asset layout for long location names.
  5. Added a warning for when unsaved Settings changes may be lost.
  6. Fixed an incorrect date-filter warning appearing after sign-in.
  7. Fixed Data Tags report failing to download.
  8. Fixed outdated test images appearing after replacement.
  9. Fixed default asset types being continually recreated during deployments.
  10. Improved handling when interacting with deleted items.
  11. Fixed PDF report permissions for Guest and IAM users.

2026.08.21.1

  1. Eligible Business Plus and Enterprise accounts can now hide PATGuard Cloud branding from outgoing emails via Settings → Email.
  2. Added a new Certificate of Testing report, styled consistently with PATGuard 3 certificates and showing the applicable testing standard. NB: it's recommend you set the font to Arial in Settings | Reports | Customise Built-in Reports
  3. Paid subscriptions are now automatically restored to active status, preventing unintended account deletion.
  4. Account data is now retained for 90 days after annual subscription cancellation. Monthly subscriptions remain at 30 days.
  5. Fixed custom reports failing when asset data contains unsupported control characters.

2026.8.11.1 [88368462]
  1. Added optional PDF report downloading for IAM guest users on eligible Business+ and Enterprise plans.
  2. Added End of Life Date as an available column on the Assets grid.
  3. Added monthly and annual Business+ subscription options for UK and Australian customers.
  4. Improved annual-plan pricing displays to show the annual cost prominently, with the equivalent monthly cost alongside it.
  5. Improved mobile usability, particularly for manual entry and smaller or foldable screens.
  6. Significantly improved performance for large imports and customers with high user counts or network latency.
  7. Improved CSV imports, including support for skipped test results and additional test-period formats.
  8. Added clearer guidance when a PATGuard 3 CSV should be imported using Import Database instead of Import Tests.
  9. Fixed imports from SuperNova XE instruments.
  10. Improved RCD reporting, including layout corrections, automatic RCD asset classification and greater flexibility through Custom Reports.
  11. Fixed access controls that could allow IAM users to see sites, locations or assets outside their permissions.
  12. Fixed scheduled report generation.
  13. Fixed errors affecting manual test entry ("internal error" due to processing conflict)
  14. Fixed subscription upgrades and downgrades when enabled guest users exceeded the number of licensed seats.
  15. Fixed file upload validation and removed invalid “null” entries from folder filters.
  16. Fixed Custom Report previews so updated styling colours display immediately.
  17. Improved billing-system synchronisation and subscription update reliability.
2026.7.27.2 [bcb5ef94]
  1. Improved SuperNova XE imports, including default field mappings, instrument identification and test-comment handling.
  2. Fixed the Tests screen so Results and Attachments are displayed only when a test is selected.
  3. Fixed Click to load all for organiser-tree branches containing more than 500 items.
  4. Improved device and file-type searches to match text anywhere within the field, rather than only at the beginning.
  5. Improved the visibility of the Save button in Manual Entry on tablets and smaller screens.
  6. Improved import performance when many existing assets require updated retest information.
  7. Fixed several report performance and reliability issues, including Asset Register page counts, date-filtered summary reports and moving large sites.
  8. Increased the maximum execution time for complex searches, reducing timeouts on larger datasets.
  9. Corrected subscription feature allocation so each plan consistently receives the intended features, regardless of regional plan-code variations.
  10. Fixed custom report titles containing braces or other punctuation failing to render.
  11. Fixed custom report generated dates and times displaying in UTC instead of the appropriate regional time.
  12. Custom reports can now be filtered to include Pass, Fail or All test results.
  13. Updated report terminology to use the clearer Create Custom Reports label.
  14. Added an optional permission allowing selected IAM Guest users to generate and save PDF reports.
  15. Fixed an issue preventing some PATGuard database files from being imported.
  16. Fixed PATGuard Connect so it can reliably process all supported Metrel instrument formats.
2026.6.30.1 [160c8512]
  1. Added a new Custom Reports feature for eligible plans, allowing users to create tailored reports with configurable layouts, headers, footers, logos, disclaimers, summary tables, images, filters, and templates.
  2. Added support for safety-based custom reports, including First Aid, Fire Equipment, Fire Task List, detailed results, asset lists, and test sequence / test type summaries.
  3. Introduced a new Business+ subscription plan, including updated plan messaging, storage rules, documentation, and upgrade/downgrade handling.
  4. Added support for multiple images per asset and per test, including improved handling across imports, asset views, built-in reports, custom reports, exports, and image selection.
  5. Improved GAR import handling so test images, comments, and related report data are imported more accurately.
  6. Added or improved import support for additional instruments, including Seaward Supernova Elite, Clare Safe Check 8 / SC08, Clare STM/L, and other new device entries.
  7. Improved Apollo support so images can be included when asset data is uploaded back to supported Apollo testers.
  8. Improved reporting behaviour for failed assets, so failed items no longer show potentially misleading next-test interval information.
  9. Added a Latest Test Only option for Custom Reports, allowing reports to include just the most recent test for each asset.
  10. Improved report image handling, including fixes for transparent PNGs, rotated images, image layout, borders, pagination, and cropped or truncated content.
  11. Improved asset and test classification so the system can better distinguish between PAT testing assets and safety-based assets based on test sequences.
  12. Improved importing of visual results, RCD trip-time units, and asset history records.
  13. Improved storage calculations so Organiser data is counted toward the customer’s overall storage usage where applicable.
  14. Improved activation card handling, including support for applying multiple activation cards to extend subscriptions.
  15. Fixed issues affecting client deletion, bulk editing, manual entry, report customisation saving, and plan-related messages.
  16. Fixed selected timeout and reliability issues affecting hierarchy and to-do report areas.
  17. Improved PATGuard Cloud Connect standalone behaviour, including custom protocol handling, updates, and roaming profile support.
  18. Removed the mandatory signature requirement from the periodic inspection dialog where appropriate.
  19. Fixed several smaller UI issues, including icon alignment, dialog wording, date validity display, and report customisation messages.
  20. Updated the sign-up and subscription modification pages to use a mobile- and tablet-friendly layout.
2026.6.15.1 [aa1443fb]
  1. Improved support for multi-year and multi-user subscriptions using activation cards
  2. Fixed an issue that could occasionally create duplicate subscriptions during signup
  3. Resolved an issue that could prevent deletion of clients with associated contact records
  4. Improved reliability and accuracy of Metrel PadFX data imports
  5. Fixed several dashboard display and layout issues
  6. Various performance, stability and logging improvements throughout the platform
2026.5.7.2 [fceb0cfb]
  1. Fixed Overdue Inspections report to correctly include all relevant assets
  2. Improved data imports, including better handling of CSV, GAR and MESM files, and more flexible import selection
  3. Improved search, including better filtering, permissions handling, and more control over search behaviour
  4. Improved user experience when dealing with expired sessions, deleted items, and error messaging
  5. Improved asset management, including bulk editing of Class type and a clearer decommission workflow
  6. Fixed issues with test categories, test types, and Test Result Groups
  7. Improved scheduling screens and loading behaviour
  8. Fixed issues with reports and saved files in certain situations
  9. Improved handling of sign-up, trials, subscriptions, and guest users
  10. Improvements to Current RMS integration
  11. Improvements to aPAT (padfx) upload files
2026.4.21.1 [db77bf54]
  1. Enhanced file upload experience, including progress indicators and better handling of large files
  2. Added clearer feedback when files are successfully uploaded and processed
  3. Improved performance of background data processing to ensure faster and more reliable updates
  4. Improved email formatting for better consistency across devices and email clients
  5. Fixed issues when saving calendar events (including duplicate save errors)
  6. Resolved errors when uploading files and handling large uploads
  7. Fixed problems when entering invalid dates for new instruments
  8. Corrected issues with manual test result entry
  9. Fixed errors in advanced search and asset type editing
  10. Resolved issues with inspection period changes and asset history display
  11. Fixed alignment issues in various UI buttons
  12. Corrected errors during bulk edit operations
  13. Fixed issues with Seaward file comment mapping
  14. Improved reliability of background jobs and email processing
  15. Resolved intermittent system errors reported in logs
  16. Improved validation to prevent user actions before processes are complete
2026.3.23.1 [a88a8f74]
  1. Quick search autocomplete performance improvements
  2. Other Misc Performance improvements
  3. Misc bug fixes
  4. Filtering Files by Created On Date now working
  5. Current-RMS sync improvements
  6. Improved User Experience when working on deleted records
  7. Managed List data now gets updated more regularly
  8. Overall result now accurate in the tree when adding and editing test results
  9. Decommission bug fix for > 40 Assets selected
  10. Deleting a risk assessment action now sticks
  11. Report Settings override heavy accent now working as intended
2026.2.19.4 [aeabe01d]
  1. Various performance improvements, particularly for the list of Sites on the Client overview page and for the "Failures" report
  2. Current-RMS sync will now automatically link any assets found in Current-RMS where the barcode matches an asset with the same Asset ID in PATGuard Cloud
  3. Reports: The Generated date/time uses appropriate timezone where possible
  4. Imports: ability to import GAR files with no extension, more helpful messages when importing the wrong sort of files
  5. Invoice Header can now be over 50 characters
  6. Fixed persistent "loading..." header for Organiser tab, and ensured "Showing X out of Y clients" message is updated correctly in all cases.
  7. Ability to search on "Tested By" (Test Person) field
  8. Subscription information is now displayed in the correct currency
  9. Inactive Decommission reasons are not selectable when decommissioning assets
  10. Special characters in Client/Site/Location names should no longer trigger errors or unexpected behaviour
  11. Improvements to PATGuard CSV import, including better errors if columns are missing, and proper handling of "Last Formal Visual Inspection Only Result"
  12. Ability to generate Detailed Test report for a single asset
  13. Option to re-import Tests or a database even if it the exact same file had previously been imported
  14. Fix issue where entries in "Manage Lists" were not always automatically updated
  15. Improved error message for invalid files when using "FastTag" format for import database
  16. Fix Testing Standard showing as "unspecified" for reports for customers based in Ireland
2026.1.22.1 [936d01c7]
  1. Default selection mode changed to "single" in all Organiser grids (use control key or first column for multi-select)
  2. Can now process GAR files with corrupted records. If a corrupted record is found, it is skipped.
  3. PDF reports are now searchable
  4. Other misc improvements and bug fixes
2025.12.10.1 [63f40355]
  1. HireHop Integration Key length increase to 255 characters
2025.12.09.1 [8728b352]
  1. New enterprise features for:
    1. Ability to quarantine assets via bulk edit
    2. Data tag defaults
    3. Asset required fields
    4. New reports for overdue and upcoming
    5. Inspection checklists
  2. Added support for reading test sequences from MDB files
  3. Edit asset dialog improvements
  4. Fix for searching an asset with date filter applied
  5. Bulk Edit improvements
  6. Date Filter improvements
  7. CurrentRMS sync page - bug fix for Javascript error
  8. Other misc improvements
2025.11.13.1 [35134c09]
  1. Data for customers that have inactive subscriptions over 30 days old is now automatically purged
  2. Invoice report can be scrolled horizontally at smaller window sizes
  3. Improvements to the calendar/scheduling:
    1. Can now schedule asset testing from desktop just by opening event and clicking "Save"
    2. Scheduling works as expected even when changing date
    3. After deleting scheduled testing event, assets immediately return to "unscheduled" status
  4. Current-RMS sync has improved handling for changed asset numbers
  5. Improvements to Overdue columns in Client & Site overview page for customers using Inspections feature
  6. Assets view updates immediately after using Bulk Edit
  7. Improved error message when network errors experienced locally
  8. Scan QR/Barcode page: lookup results list now includes asset state
  9. Fixed issue where PAT Guard Cloud Connect becomes unresponsive when error occurs during login
  10. API now uses the API key only within the header, and not the query string
2025.11.06.1 [407e31f2]
  1. Make dropdowns location aware in manual entry
  2. Ability to add a name or notes to registered instrument
  3. Add region selection to sign up process
  4. Other misc improvements
2025.10.22.1 [d28d3eab]
  1. Bug fix for Summary Reports and Test & Tag reports where the "Visual retest period" and "Visual retest date" are being pulled in rather than the full Retest Period and Dates
2025.10.20.1 [0c72ad29]
  1. UI consistency, align Save/Close to the right in all dialogs
  2. UI alignment of help/user icon
  3. Change square logo in Swagger
  4. Misc back-end improvements
  5. Bug fix for import history screen empty grid
  6. Bug fix for Excel export can fail with InvalidOperationException
  7. Other misc improvements
2025.10.9.1 [571da4dc]
  1. Changed report access for business plans
  2. Changed trials to expire after 14 days
  3. Extended characters (e.g. with accents) now correctly transferring to the billing system
  4. Added overdue and upcoming reports for tests, inspections, end of life dates and quarantine reviews 
2025.10.1.1 [f6035bd0]
  1. Customers can now use Activation Cards to sign up to a new subscription or upgrade from a trial. Refer to the following article on activation cards for more information.
  2. Bug fix for CSV import
  3. Change to import tests wording
2025.9.25.1 [c428c4ac]
  1. Bug fix for export/import formats
  2. Bug fix for assigning instruments to users
  3. Bug Fix for asset type issues
  4. Bug fix for deleting clients
2025.9.22.1 [591e3cc9]
  1. Bug fix for editing customer settings on details page
  2. Bug fix for large (40Mb+) uploads from Metrel aPAT were being rejected
2025.09.17.2 [de34a25b]
  1. Bug fix for some padfx files not importing correctly
  2. Exports now faster
  3. Other misc improvements and bug fixes
2025.09.16.1 [d22c9aca]
  1. Bug fix for move asset dialog broken if used more than once
  2. Bug fix for import history not working if user is null
  3. Change trial period from 30 days to 14 days
  4. Other misc improvements and bug fixes
2025.09.11.1 [e900feb8]
  1. Bug fix for Report attachments not being emailed
  2. Other misc improvements and bug fixes
2025.09.10.1 [bd8f692a]
  1. Bug fix for incorrect icon shown for an asset that has no test
  2. Bug fix for asset level reports not working when date filter set to "Show All"
  3. Header layout improvements on mobile phone
  4. Other misc improvements and bug fixes
2025.09.07.1 [e9a8d595]
  1. Bug fix for report settings not working
2025.09.05.2 [81918944]
  1. Bug fix for XLSX reports not working
2025.09.05.1 [24da3bfa]
  1. Report viewer version upgrade
  2. Reports now 30% faster
  3. 3,000 page limit introduced on reports. Customers are recommended to adjust their date filter if these limits are hit.
  4. Bug fix for PATGuard 3 MDB import fail due to null group retest data
  5. Bug fix for XLSX import/export not working
  6. Email now able to send multiple attachments
2025.08.25.1 [5dc9e697]
  1. Disallow selection of (Blank) in Asset Fields
  2. Added link to what's new from version summary screen
  3. Bug fix for system not allowing additional users
  4. When download a large report the system will run it in the background and send an email when it's ready
  5. Other misc improvements for long running tasks
2025.08.19.1 [2d94c22d]
  1. Ensure organiser tree shows correct status for assets with only inspections
2025.08.18.1 [4b3c24ad]
  1. Bug fix for users not able to edit profile or password
2025.08.13.1 [30582b35]
  1. Long-running tasks such as imports and report generation should now run faster even when the system is being heavily used
  2. Ensure cached data is updated quickly and more efficiently, reducing performance bottlenecks
  3. Improvements to database importing
  4. Improvements to the move dialog
  5. Improvements to HireHop and CurrentRMS sync
  6. Other misc bug fixes and improvements
2025.08.08.1 [093aee73]
  1. Sorting improvements. Sorting should now be more consistent across the app.
  2. Bug fixes for the manage lists screen
  3. Create Upload File now uses check boxes within the Organiser
  4. New UI for HireHop sync to let the user force a re-sync
  5. Misc improvements
2025.08.05.2 [8a0bfe84]
  1. Misc improvements
2025.08.04.1 [6e4cbad6]
  1. Misc bug fixes
2025.08.03.1 [0ae8165f]
  1. Compatibility with new device: Seaward PrimeTest Pro
  2. Add quarantine and repair data into the asset history report
  3. Activation codes added to trial sign up process
  4. Change password length to a minimum of 10 characters
  5. Improvements to on-boarding process for trial
  6. Disable export data for trial users
2025.07.28.4 [368c210e]
  1. PATorganiser has evolved into PATGuard Cloud
  2. A new name and a fresh identity, with the same reliable platform at its core